Frequently Asked Questions (FAQ)

What is Unbox Ability?
Unbox Ability is a monthly subscription box service containing specialty items made exclusively by uniquely-abled entrepreneurs and artisans.  Each month subscribers will receive a theme-based box with 3-5 hand-crafted items from entrepreneurs and artisans across the country.  Our mission is to redefine what’s possible for uniquely-abled entrepreneurs by removing traditional marketplace barriers.

 

How do you select your artisans?

Our goal is to support uniquely-abled entrepreneurs and artisans and to encourage the development and growth of new entrepreneurs across the country.  We actively search for entrepreneurs and artisans from across the country who produce high-quality products that fit our monthly themed boxes.  Contact Dan Clapper at Dan@UnboxAbility.com to share your story.

 

What do you mean by “uniquely-abled entrepreneurs and artisans?”

We’ve chosen to use “uniquely-abled entrepreneurs and artisans” rather than “entrepreneurs and artisans with disabilities.” Our focus is on ability and what these amazing women and men are currently accomplishing. Our hope is that their stories inspire and encourage other uniquely-abled people to become entrepreneurs, too.

 

When will my box arrive each month?

You can expect your box to arrive within the first few days of each new month.

 

How long from the day I place my order will it take to get my first box?

All subscription orders placed prior the 15th of the month will ship at the end of that month and arrive the first of the following month.  Subscription orders received on or after the 15th of the month will ship at the end of the following calendar month.
Example 1:  Order received prior to April 15 ~ ships end of April ~ arrives first of May.
Example 2:  Order received after April 15 ~ ships end of May ~ arrives first of June.

 

How do I get more of a specific item that came in my monthly box?

We would love for you to contact any of the artisans in order to purchase their products directly.  Please see the Artisan Bio card that was included in your box to find contact information for each artisan.

 

How can I find out more about the artisans who have made the products?

The Artisans we partner with are truly amazing.  To find out more information about them and their businesses, please see the Artisan Bio card included in every box.

 

How can I have my product featured in one of your boxes?

We are actively seeking companies run by uniquely-abled individuals and products made by uniquely-abled artisans to feature in our boxes. Whether you are an individual or a group, we’d love to hear from you.  Contact Dan Clapper at Dan@UnboxAbility.com.